Frequently Asked Questions

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Frequently Asked Questions

FAQs

Home consultation fee starts from $120. Medicine fee will differ based on the type of medicine, with the raw herbs starting from $7 per day. Please refer to our TCM Homecare app for fee reference. 

Approximately 1 hour. If treatment is required (e.g. acupuncture, tuina), it would take about 1.5 hour.

Yes, we strongly encourage our patients to have a family member or friend to accompany them during the consultation.

How do I become member?

Register an account on our website and subscribe to news letters.

When will I receive my digital wellness card after registering an account?

Within 3 working days. Pls call us if you don't.

What benefits does my card entitle?

10% discount off treatment and retail products.

How do I use my digital wellness card?

Flash card upon payment for treatment and instore purchases. key in coupon code at the back of the card upon online checkouts of retail products.

How long is the card valid for?

Every card issued in the year 2021 is valid till 02/04/2022 when we will screen your activity history to see if you are still eligible to be a member.

How do I stay eligible to be a member?

Be a customer and ambassador of our brand tagging us on social media and coming for therapy once a month.

Can my 10% discounts be used in conjuction with other promotions?

Trust us when we say that 10% is the highest amount of discount we can possible give, anymore just isn't sustainable.

What benefits does my card entitle?

10% discount off treatment and retail products

How do I use my digital wellness card?

Flash card upon payment for treatment and instore purchases. key in coupon code at the back of the card upon online checkouts of retail products.

How long is the card valid for?

Your card is valid for as long as you are a employee/volunteer of our corporate partner

Can my 10% discounts be used in conjuction with other promotions?

Trust us when we say that 10% is the highest amount of discount we can possible give, anymore just isn't sustainable.