Frequently Asked Questions

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Frequently Asked Questions

Frequently Asked Questions

FAQs

You may do so here or Whatsapp/ call the respective clinics at 6231 0280 (Clementi) 6291 0571 (Lavender).

For first time patients, consultation time will usually be longer as physicians need to be thorough with understanding your medical history and condition. This will vary from 10 - 45 min according to the complexity of your condition.

Additional treatment such as acupuncture or tuina will require around 30 - 45 min.

We only accept cash and Paynow. This is so that we can provide you with more affordable treatment fees, thank you for your understanding. 

Yes we do, however appointment is preferred. This is because our physicians are on a roster and may be more busy on certain days. You will experience less wait time if you book beforehand. 

If you are looking to see a specific physician, please check here for their schedules.

As our dispensary is located separately from our clinics, medication will be delivered to you at the address of your choice. 

Delivery hours are from 6.30pm - 10.30pm on the same day*.

*Exception if consulation is done in the evening hours. 

Generally speaking, you can, but please take the two kinds of medication at least 2 hours apart. 

Please inform your physician of all medications you are taking so that they can better advise you on taking TCM medications. 

Please ensure that you are hydrated and have eaten before coming.

Please also wear loose clothing so that it is easier to receive treatment.